Residential GatewayUser’s Guide (RG2400)6085 State Farm Drive • Rohnert Park, CA 94928
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11GETTING STARTEDThis section contains basic information needed to get you started using your new RG2400 right away. This infor-mation is covered in t
12The following table describes the LEDs on the front of the RG2400. These LEDs operate at the primary viewing location, which is TV1Power Exits any
13AC OUTLETThe RG2400 has an AC outlet on the rear of the unit. Other devices can be plugged into this outlet. The outlet is on when the RG2400 is pow
14SRC-300A REMOTE CONTROL KEYSA. LED: Lights when any button on the remote is pressed. Also, when pressed and held starts programming sequences.B. Exi
15SRC-200 REMOTE CONTROL KEYSA. A: Starts Remote ID programming sequence and VOD, if provided.B. PPV: Displays Pay Per View menu. C. Call ID: Opens Ca
16TO MUTE OR UNMUTE THE TV VOLUME USING YOUR REMOTE CONTROL1. Press the MUTE key on the remote to mute your TV. 2. Press it again to unmute the TV.SET
176. Follow the instructions in the interactive program guide to select your favorite channels.7. When you have completed your selection, press EXIT t
18User Tip: Make changes to your Caller ID and Voice Mail setups by pressing the MENU button and then select-ing “Telephone Services”. 2. Use the up o
19RECORDING YOUR FAVORITE PROGRAMSUser Tip: When you are connecting your RG2400 to a VCR that has more than one AV input, be sure to plug into the def
MOTOROLA the Stylized M Logo and Next Level Communications are registered in the US Patent & Trademark Office. Other trademarks are the property o
20PROGRAMMING YOUR VCR CODE (OPTIONAL)Note: Not all NSPs support VCR codes. 1. Turn on VCR.2. Put a recordable tape into the VCR.3. Press Menu on the
21ADVANCED USEYou will need the information in this section if you want to change the default settings that were set up by your NSP or reprogram your
22If an invalid code is entered or a 20 second lapse in button presses occurs, the LED will turn off and the remote control will return to normal oper
23The Remote Control Setup screen will be displayed.4. Press PPV on your remote control.The screen lists the ID for the remote, identifies which TV th
24SETTING THE GATEWAY IDDepending upon the model of the remote control, instructions are as follows.If you entered the Gateway ID correctly, the LED b
25SETTING THE REMOTE CONTROL IDYour NSP uses the following table when programming your remote control ID to work with each TV in your household. You m
26Follow the steps below to program the TV code when you already know the three-digit code. (For a list of codes, see ”TV and VCR Codes” on page 41.)I
27VERIFYING THE TV CODESTo playback the TV code:For example, code 130 would show as the following:<pause> <long blink> <off> (repres
28The TV Setup menu is displayed on your TV screen. Note: The SELECT button on the remote control opens the Gateway menu only on the TV/Source that t
29SECONDARY AUDIO: SPECIFYING A PREFERRED LANGUAGESecondary audio allows you to select a preferred language for each TV.Your NSP may deliver up to fou
TABLE OF CONTENTSIMPORTANT SAFEGUARDS ... 5Safety ...
30The Gateway Menu is displayed.2. Use the up and down keys to highlight the TV Setup option. 3. Press SELECT. The TV Setup menu is displayed.4. Use t
31CONNECTING YOUR PC TO THE INTERNETImportant: Connecting your PC to the Internet and setting up the communications protocols on your PC should be don
32Multiple PCs connected to the Internet through the RG2400.Ethernet hubPCPCCAT5 Ethernet cable
33CONFIGURATION EXAMPLESYour Network Service Provider installs the RG2400 and connects all your electronic devices to the RG2400. However, you may nee
34TV/VCR/AUDIO CONNECTIONSTV OUT (VHF) to TV1.VIDEO (composite)/AUDIO-L/AUDIO-R to TV1.ETHERNET NETWORK INNETWORK INTV OUTTV OUTS-VIDEOAUDIO AUDIO VID
35S-VIDEO/AUDIO-L/AUDIO-R to TV1.TV OUT (VHF) to VCR/TV1.ETHERNET NETWORK INNETWORK INTV OUTTV OUTS-VIDEOAUDIO AUDIO VIDEOAC-3IR BLASTERRLS-VideoVHF/U
36Composite VIDEO with AUDIO-L/AUDIO-R to VCR and TV1.S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV1.ETHERNET NETWORK INNETWORK INTV OUTTV OUTS
37S-VIDEO/Digital Audio to audio receiver and TV1.Basic home entertainment center.ETHERNET NETWORK INNETWORK INTV OUTTV OUTS-VIDEOAUDIO AUDIO VIDEOAC-
38Advanced home entertainment center with Surround Sound (with Dolby Digital 5.1 capability).IR Blaster connection and positioning.ETHERNET NETWORK IN
39TROUBLESHOOTINGPOSSIBLE CAUSES AND SOLUTIONSThis section describes what to do if your system is not working correctly. Study the following tables to
40CONTACTING YOUR NETWORK SERVICE PROVIDER FOR HELPIf you are unable to fix the problem yourself, contact your NSP for assistance. Depending on the pr
41TV AND VCR CODESTV CODES - SRC 300This section lists TV models that are compatible with the SRC-300A. If you do not find the TV code you need in the
42Panasonic: 008, 009, 010, 011, 012, 127, 148, 165, 177, 183, 211, 218, 231, 241, 242Philco: 005, 006, 010, 024, 025, 027, 052, 067, 068, 072, 098, 1
43TV CODES - SRC-200This section lists TV model s that are compatible with the SRC-200. If you do not find the TV code you need in the list, call your
44VCR CODESThis table lists the VCR models and code numbers that are compatible with the IR Transmitter. If you do not find the code you need in the l
45Note: The IR Transmitter is not compatible with: • Samsun VCR/TV model number CDX1342• Philips VCR model number VRX364ATMarantz: 081, 035Marta: 037
47SPECIFICATIONSCabling RequirementsPower RequirementsEnvironmentalDimensionsCERTIFICATIONS• GR-1089-CORE• FCC Title 47 Part 15, Class B• UL 60950-1•
48FCC STATEMENT OF COMPLIANCEThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
INDEXAabout this manual 7Advanced Use 21Bbatteriesremote control13buttonsremote control14, 15RG2400 11RG2400, front panel 11, 12Ccable requirements 47
5IMPORTANT SAFEGUARDSREAD INSTRUCTIONS – All the safety and operating instructions should be read before the product is operated.RETAIN INSTRUCTIONS –
Channel Up key, about 12Clock Display, about 12Cursor buttons, about 11Guide button, about 12Info button, about 12Menu button, about 12Message LED, ab
6•OBJECT AND LIQUID ENTRY – Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short-out
7INTRODUCTIONBeneath the compact and stylish exterior of the RG2400 is a powerful media delivery system. The RG2400 is different from other video boxe
8WHAT YOUR NETWORK SERVICE PROVIDER DOESThe NSP (network service provider) is the company that installs your telephone and data services, as well as p
9WRITE YOUR REMOTE CONTROL AND OTHER IDS HEREYou may wish to label each of your remote controls so you can easily identify which TV they have each bee
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